Discovery is at the core of everything we do - whether it’s a great value, incredible style, or building long-lasting partnerships with people around the world. That’s what makes TJX different. You can find it all across our brands: TJ Maxx, Marshalls, HomeGoods, Sierra, and Homesense. Every one of our brands has one thing in common: environments that are always changing. That’s just how we like it. Every day is an opportunity to discover something new about our business, our partnerships, and even about yourself. Come discover what different can mean for you.
Posting Notes: 4601 A Outer Loop Louisville KY 40219
The Opportunity: Contribute To The Growth Of Your Career
The Loss Prevention Investigator is part of a fast-growing, ever changing environment that partners with Store Operations to ensure we provide the best experience to our internal and external customers. With a focus on internal cases, the Investigator takes complex investigations head-on through establishing solid partnerships with store and Loss Prevention leadership, law enforcement agencies and utilizes cutting edge methods to identify and deter internal dishonesty. The Investigator is responsible for assisting with a strategy to combat internal dishonesty across our brands within an assigned market, takes a proactive approach to resolving losses within all assigned stores through training and awareness.
Responsibilities
Utilize loss prevention reporting tools to identify and investigate internal cases at the direction of the Field Investigation Manager.
Manage the internal theft program in a market of high-volume retail store locations.
Identify potential acts of internal dishonesty through exception reporting, behavior observation and internal referrals.
Thoroughly build and document cases to support findings and resolution.
Interview associates in accordance to Wicklander-Zulawski (WZ) and company’s best practices.
Utilize exception reports, surveillance, and employee tips to generate cases.
Work with outside agencies such as police, courts and legal to bring cases to resolution.
Teach fact finding/investigation techniques to LP Associates.
Partner with District/Store Management to build LP awareness.
Utilize market resources to build cases.
Who We Are Looking For: You!
Excellent communication, written and verbal.
Time management and prioritization skills.
College degree in Criminal Justice preferred.
3 years of Loss Prevention investigative experience with a focus on internal dishonesty.
Familiarity with progressive Loss Prevention and Shrink reduction strategies.
The proven ability to partner with District/Store Management to decrease shrink.
Formalized interview/interrogation training (WZ a plus).
Multi-store investigation experience preferred.
We care about our culture, but we also prioritize your needs!
Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs for management; auto/home insurance discounts; tuition reimbursement; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information.
This position has a starting pay range of $23.35 to $29.80 per hour.
Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
Discover Different at TJX means opportunity, teamwork, and career growth. That’s why working here is so much more than a job. When you’re a part of our TJX family, you have the full support of a diverse, close-knit group of people who work together to deliver the best value and style in the business. Our inventory is always changing and our approach is continually evolving, which means every day is another chance to Discover Different.
We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Posting Notes: 4601 A Outer Loop Louisville KY 40219
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