Working Facilities Manager Job at Foxtrot Aviation Services, Nashville, TN

WlA3L0hUZk56cEFiWmwxczBtcWJMUmIrdlE9PQ==
  • Foxtrot Aviation Services
  • Nashville, TN

Job Description

FoxTrot Aviation Services is seeking a consistently hard working Operations Manager who is committed to reliable quality service, customer relationships, and building a rock steady team. Based at the Nashville International Airport (BNA).

This position will require an open and flexible work schedule 7 days a week that includes weekends and some holidays.

The Position is located within multiple aviation settings. The Operations Manager could oversee several verticals:

  • Facility/Janitorial cleaning of hangers and FBO's

The Operations Manager (OM) is a critical role responsible for maintaining a culture of safety and operational excellence at their jobsite. The OM is tasked with overseeing all safety measures, scheduling, staffing, supply management, documentation, quality control, training, and client communication. The OM must enforce safety policies, manage daily operations efficiently, and ensure high-quality service delivery. This role requires frequent interaction with the Safety Department, accurate documentation, proactive problem-solving, and a strong commitment to continuous improvement and team management.

Key Responsibilities:

1. Safety and Compliance:

  • Safety Culture: Prioritize and champion a safety culture daily, ensuring all team members adhere to internal and external safety expectations.
  • Safety Ambassador: Act as the ultimate safety ambassador onsite, maintaining constant contact with the Safety Department for guidance on safety concerns and issues.
  • Safety Reporting: Disseminate safety findings to the team weekly via the HIT Form and ensure compliance with safety policy 700.
  • Safety Evaluation: Stringently evaluate jobsite safety, report potential hazards, mitigation procedures, or incidents to the Safety Department.
  • Incident Management: Address safety issues proactively with a "better safe than sorry" attitude.

2. Scheduling and Attendance:

  • Weekly Schedule: Finalize and share the weekly schedule by 8 PM Sunday night. Forecast scheduling needs and make adjustments as required.
  • Attendance: Maintain an acceptable attendance record and ensure proper documentation of tardiness and absences for the crew.

3. Staffing and Performance Management:

  • Hiring Needs: Predict and communicate any hiring needs to the staffing team promptly. Assist in staffing interviews as requested.
  • Performance Reviews: Conduct quarterly performance reviews for team leads and ASs. Manage turnover by addressing staff issues and hosting monthly team meetings to gauge morale.
  • Team Meetings: Facilitate monthly team meetings to address morale and any issues.

4. Supply and Equipment Management:

  • Supply Management: Ensure the station is consistently stocked with necessary supplies, including proactive ordering from external sources if needed. Approve and submit locker reorder forms in a timely manner.
  • Inventory Audits: Perform monthly audits on equipment status and chemical stock. Organize and manage the supply locker for efficiency and safety.
  • Inventory Tracking: Update all inventory management tracking systems and associated checklists.
  • Launch and Retrieve robots nightly
    • Manually launch the robot from the application as necessary
    • Clean robot debris container and filter system
    • Communicate rapidly about any issues the robot encounters
    • Perform routine preventative maintenance to robotics similar to routine maintenance on janitorial equipment

5. Documentation and Administration:

  • Form Accuracy: Audit and verify all forms, including badge trackers, disciplinary action forms, HIT Forms, and termination forms.
  • Payroll and Expenses: Submit payroll and expense reports on time and accurately. Approve or deny PTO requests for team members.
  • Financial Pulse: Meet finance compliance and complete the Financial Pulse Sheet. Document and address any issues with disciplinary actions and terminations.
  • Customer Information: Create new customers in QuickBooks and communicate with Accounts Payable/Receivable as needed.

6. Quality Control:

  • Quality Management: Master quality standards, teach and rectify quality complaints, and catch issues before clients do. Ensure all jobs are completed per company procedures.
  • Quality Audits: Conduct internal audits and ensure the location meets the composite quality score of 3.75.

7. Training and Development:

  • Training Plans: Provide thorough training to all team members and develop training plans for new hires, including coordinating with the Training Department for advanced sessions.
  • Recurrent Training: Proactively reach out to the Training Department for recurrent training sessions as needed.

8. Communication and Reporting:

  • Effective Communication: Maintain clear and effective communication with the PM, co-workers, supervisors, and clients regarding labor budgets, P&L, staffing, and safety.
  • Client Interaction: Communicate regularly with clients to share updates, manage time constraints, address workflow disruptions, and handle quality complaints.
  • Professionalism: Conduct professional correspondence via email and with personnel. Debrief using the "five W's."

9. Vehicle Management:

  • Vehicle Audits: Audit vehicles for safety, maintenance, and cleanliness. Ensure timely maintenance and communicate deficiencies to the PM.
  • Legal Compliance: Ensure vehicles meet legal compliance prior to travel and manage basic maintenance up to $350 without approval.
  • Accident Protocol: Be trained in accident protocol.

10. Operational Support:

  • Pop-Up Jobs: Assist with pop-up jobs and be willing to travel and stay overnight as needed for 5-7 days.
  • Operational Committees: Participate in operational committees (e.g., People's Committee, Safety Committee) and demonstrate location solidarity by working with the team.
  • Sales Leads: Share new customer sale leads with the PM but have the autonomy to close on project sales.
  • P&L Updates: Regularly update and review the location's P&L.

Key Performance Indicators (KPI's):

  • Success metric is 100% checklist compliance and no quality complaints
  • Success metric is hitting revenue goals and receiving customer compliments through our feedback system
  • Success metric is less than 35% annual full time turnover at the location

Qualifications:

  • Proven knowledge of safety regulations and operational best practices.
  • Proven experience in a managerial role with a focus on safety, scheduling, staffing, and quality control.
  • Strong leadership, communication, and problem-solving skills.
  • Proficiency in documentation, payroll management, and inventory tracking.
  • Ability to travel as needed and work flexible hours.

Education and Experience:

  • Bachelor's degree in Business Administration, Management, Safety, or related field preferred.
  • 1-3 years management or supervisory experience preferred, be willing to perform very physical work, and have open schedule availability.
  • Relevant certifications in safety and management are a plus.

Working Conditions:

  • Regular travel and occasional overnight stays are required.
  • Ability to work flexible hours and be on-call for urgent issues.
  • Lifting up to 50lbs, bending, and twisting
  • Working with a high level of detail 8 to 10 hours per day
  • Medically cleared to operate heavy machinery and perform all physical work
  • The candidate needs to be excellent at communication and available by a cell phone with a consistent number.
  • The candidate must have a valid driver's license and reliable

Compensation

  • Non-Exempt
  • Medical/Dental/Vision/Life Benefits available after a 60 day probation
  • 401K with company match available with 1 year seniority
  • PTO
  • Job Type: Full-time
  • Pay: $55,000-$62,000 yearly

The Culture

FoxTrot is not a typical service company. We are a highly aggressive, tight knit, caring group of action oriented individuals.

We are growing at 70%+ per year due to our excellent reputation and high standards. This job may not be right for someone with extensive outside commitments or side hustles. We need your full focus.

We are fearless; our team is relentlessly building new, and robust systems.  It is up to you to provide feedback on these systems. Don't accept average, expect excellence from your leadership team.

The Rewards

Apply if you would like to contribute to building an organization that is large, great, and lasting. In the process, open your world up to extensive travel, learning opportunities, and career growth potential.

Start building your career today at FoxTrot Aviation.

Job Tags

Holiday work, Full time, Freelance, Immediate start, Trial period, Gangs, Start working today, Flexible hours, Night shift, Sunday,

Similar Jobs

Ardent Health

Advance in Amarillo | Experienced Endocrinologist needed for growing service line | Sign-on & Relocation Job at Ardent Health

 ...production incentive CME allowance Sign-on bonus Medical debt assistance + Consultative services by Navigate Student Loans Relocation allowance Residency stipend Paid malpractice coverage Health benefits + Retirement plan Marketing + practice growth... 

ZeroAvia

Machinist Job at ZeroAvia

 ...About the job ZeroAvia is seeking a highly motivated and experienced Machinist. The ideal candidate will have significant capabilities in CNC/CAM mill and lathe operations, and a solid background in prototyping and fabrication of aerospace components. This includes... 

WJZ Transportation

Class A CDL Port and Container Truck Owner / Operators Job at WJZ Transportation

Job Title : Port and Local Truck Owner / Operators Class A (TWIC) Pay : Rates vary by location , Flat rates for local , Mileage based pay for longer hauls . Locations : Multiple - LA, OC, IE, SB, SD ,SFV, Phoenix and Las Vegas Hours : Day Shift - usual start time... 

Victoria Logistics Carrier LLC

12-16 Ft. Box Truck Owner Operator Job at Victoria Logistics Carrier LLC

 ...Hello, guys! We are hiring Box trucks owner-operators for our company VICTORIA LOGISTICS CARRIER. We work within an independent contract agreement and offer very competitive rates. You can always negotiate the rate with our dispatchers as well. ~ A large number... 

Cadre Technologies Services LLC

Power BI developer /DBT Core Developer Job at Cadre Technologies Services LLC

 ...Job Description: Power BI developer /DBT Core Developer Location : Nashville, USA (Local candidates within the USA only) Work Type : Remote Key Responsibilities: As an AtScale/DBT Core Developer , your primary responsibility will...