Sales Operations Analyst Job at Electrolux Group, Remote

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  • Electrolux Group
  • Remote

Job Description

Sales

Permanent

Job Description

We are seeking a detail-oriented and proactive Sales Operations Analyst to join our team. This role is crucial in supporting our North American Major Appliances Independent Retail channels, with a focus on optimizing sales operations, supporting customer programs, and ensuring seamless order lifecycle management. The ideal candidate will have a strong understanding of SAP, excellent analytical skills, and the ability to collaborate effectively with various internal teams.

Key Responsibilities:

  • Optimize invoicing through diverse order execution strategies.
  • Enforce Minimum Order Quantity (MOQ) execution and out-of-zone shipment permissions to maximize truck optimization and encourage incremental sales, including excess and obsolete inventory.
  • Maintain a robust understanding of the product lifecycle and assist with phase-in and end-of-life system activities.
  • Ensure complete inventory to invoice flow by resolving multiple error buckets within SAP.
  • Respond to and resolve customer issues and requests regarding order execution and delivery.
  • Provide support to execute sales plans according to company goals.
  • Provide direction to multiple functions in resolving issues and conflicts that could impact customers.
  • Be a subject matter expert on the Electrolux Order portal and drive new functionality and enhancements.
  • Provide ad hoc analysis as needed and requested by leadership.

Qualifications:

  • Bachelor's degree in Business, Supply Chain Management, or a related field preferred.
  • Strong understanding of SAP and order lifecycle management.
  • Excellent analytical and problem-solving skills.
  • Proven ability to collaborate effectively with cross-functional teams.
  • Strong communication skills, both written and verbal.
  • Ability to manage multiple projects and priorities simultaneously.

Job Tags

Permanent employment,

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