Job Description

Job Description and Duties

Who Are We?
At Covered California, we’re working to improve the health of all Californians by assuring their access to affordable, high-quality health care. Join us in an organization where you can make a difference!

Your Opportunity:

As an Operations and Data Analyst, you will be responsible for supporting, and reporting on learning and knowledge operations. Evaluate methods, techniques, and tools for developing, scheduling, coordinating, and managing content and data, which includes integrations, quality review, and communication. You will be able to use your creativity to act as a lead for product and service teams, provide assignments, track work quality, and ensure deliverables are met. Provide training to team members, facilitate meetings, and develop communication strategies. If this intrigues you, then we might be a good match!

At Covered California, we recognize our employees are our most valuable asset. We have a variety of career fields that help make a difference in the lives of Californians, and we’re looking for talented and enthusiastic individuals to join our team! Learn more about why you should join the

This position’s office headquarters location is designated in Sacramento. Travel expenses associated with commuting to the employee’s office headquarters location are not reimbursable, other than authorized transit subsidies.

NOTE: To be considered for this job opportunity, applicants must be reachable on an employment list, have transfer eligibility, or have reinstatement eligibility. If you are new to California State service and you do not have list eligibility, you must take the exam for this classification. To gain employment list eligibility, please to access the exam bulletin.

NOTE: Possession of minimum qualifications will be verified prior to interview and/or appointment . If it is determined an applicant does not meet the minimum qualifications, the applicant's name may be removed from the eligibility list.

You will find additional information about the job in the .

Working Conditions

• This position may be eligible for telework. The amount of telework is at the discretion of the Department and based on Covered California’s current telework policy. While Covered California supports telework, in-person attendance may be required based on operational needs. Employees are expected to be able to report to their worksite with minimal notification if an urgent need arises, as determined by the Department.

Special Requirements

A SOQ is required to apply. The SOQ will be used as a pre-interview screening tool. Applicants who do not follow the SOQ instructions and/or do not answer the prompt as stated below may not be considered.

Artificial Intelligence (AI) tools can be useful in the development of written responses; however, it is important to use these tools responsibly and ethically.  Where assistive tools may be used, responses within the SOQ should be your own original work. Applicants must write in their own words and avoid plagiarism.  Failure to comply may be cause for disqualification.

Your Statement of Qualifications (SOQ) must discuss how your education, training, and experience qualify you for this position. It also serves as documentation of your ability to present information clearly and concisely in writing. Your SOQ must be typed, single-spaced, Arial 12pt. font, and no more than two pages in length.

Your Statement of Qualification must address the following:

1. Describe a project or assignment from your experience (work, school, volunteer, etc.) where you had to solve a problem. How did you identify the problem, gather and analyze the data, develop and evaluate the alternatives, and present the ideas and information so that the problem could be solved?

2. Describe how your experience makes you an ideal candidate for this position.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• LMS experience/database administration
• SharePoint administration
• Experience managing and responding to audits
• Project management experience
• Change management experience

Benefits

The State of California offers a comprehensive benefits package that includes Health, Vision, Dental, Retirement, and an array of other options. For more information on the benefits offered by the State of California, please click below:

Pre-Employment Requirements

Background Check: All applicants shall be subject to a pre-employment background investigation. The investigation will consist of completion of a pre-employment questionnaire, fingerprinting, and an inquiry to the Department of Justice and Federal Bureau of Investigation to disclose criminal records.

This position is identified as a Conflict of Interest (COI) Form 700 position.  Government Code Section 19990 specifies a state officer or employee shall not engage in any employment, activity, or enterprise which is clearly inconsistent, incompatible, in conflict with, or inimical to his or her duties as a state officer or employee. Government Code Section 100500 (f) (1) states, in pertinent part:

“staff of the Exchange shall not be employed by, a consultant to, a member of the board of directors of, affiliated with, or otherwise a representative of, a carrier or other insurer, and agent or broker, a health care provider, or a health care facility or health clinic while serving on the board or on the staff of the Covered California.  A member of the board or of the staff of the Exchange shall not be a member, a board member, or an employee of a trade association of carriers, health facilities, health clinics, or health care providers while serving on the board or on the staff of the Exchange.”  

Applicants who may fall under Government Code 100500 (f) (1) will be considered ineligible for appointment with the Exchange. Please read the Covered California Incompatible Activities Statement and Policy (CCAM 14-400). Please email any questions or concerns you may have prior to accepting a final offer of employment to Form700@covered.ca.gov.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications - Please attach your SOQ to your application. Applications received without a SOQ may not be considered. Resumes and cover letters will not be accepted in place of a SOQ. Please see above “Special Requirements” section for SOQ instructions.
  

Job Tags

Permanent employment, Full time, Immediate start, Remote job,

Similar Jobs