Job Description

Job Requisition ID: 48321 

Opening Date: 07/15/2025
Closing Date: 07/28/2025
​Agency:  Department of Human Services
Class Title: OFFICE COORDINATOR - 30025 
Skill Option:  Keyboarding 
Bilingual Option:  Spanish
Salary: Anticipated Salary $4,128-$5,450/month ($49,536-$65,400/year) + bilingual pay
Job Type: Salaried
Category: Full Time 
County: Cook
Number of Vacancies: 1
Bargaining Unit Code:  RC014 Clerical Employees, AFSCME
Merit Comp Code:  

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This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the  Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

The Division of Rehabilitation Services (DRS) is the state’s lead division serving people with disabilities committed to diversity, equity, inclusion, accessibility, and racial justice. The mission of the Division is to assist individuals with disabilities in achieving their goals of employment, education, and independent living. This position provides day to day support for the Residential Manager at the Illinois Center for Rehabilitation and Education – Wood Street (ICRE-W) facility preparing a variety of correspondence, reports and other information in accessible formats pertaining to services, schedules, and customer records. This position is the receptionist for the facility and interprets and translates functions, information, procedures into Spanish for limited English-speaking individuals and in contacts with the public, advocacy groups, customers and the community. The Division is seeking to hire an organized and detail-oriented individual with strong communication skills for this position.

Essential Functions

• Performs secretarial and complex, specialized office support functions for the Illinois Center for Rehabilitation and Education – Wood (ICRE-W Residential Manager.
• Establishes and maintains data on customers served.
• Serves as receptionist for the Illinois Center for Rehabilitation and Education – Wood (ICRE-W) Building including ICRE-W residential facility, Bureau of Customer and Community Blind Services and Field Services field office staff and the Business Enterprise Program for the Blind staff. 
• Serves as back-up timekeeper maintaining records and completing daily requirements.
• Performs other duties as assigned or required which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill and mental development equivalent to two (2) years of secretarial/business college OR completion of high school and two (2) years of related office experience, OR two (2) years of independent business experience.

• Requires ability to speak, read, and write Spanish at a colloquial skill level.
• Requires ability to keyboard accurately at 30 wpm.

Conditions of Employment

• Requires basic proficiency in Microsoft Outlook, Access, Excel, and Word.
• Requires ability to pass the IDHS background check.

• Requires ability to pass a drug screen for drugs prohibited from recreational use under Illinois Law.

*All conditions of employment listed are incorporated and related to any of the job duties as listed in the job description.

Work Hours:  Mon-Fri, 8am-4:30pm, 1 hour unpaid lunch.

Work Location: 1151 S Wood St, Chicago, Illinois, 60612

Division of Rehabilitation Services

Bureau of Customer and Community Blind Services

Illinois Center for Rehabilitation and Education – Wood (ICRE Wood) Facility

Agency Contact:  DHS.HiringUnit@illinois.gov

Posting Group:  Office & Administrative Support; Social Services

About the Agency:

The Illinois Department of Human Services uplifts individuals and communities across Illinois. Our mission is to respond to the needs of all people in Illinois so they can lead healthy, safe, and enriched lives. Our vision is the future we are shaping with dignity and the well-being for everyone in Illinois. Our values are the principles that guide us as we work to remove systemic barriers and create lasting opportunities with Compassion, Accessibility, Responsibility, and Equity.

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

• A Pension Program
• Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
• 3 Paid Personal Business Days annually
• 12 Paid Sick Days annually (Sick days carry over from year to year)
• 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
• Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)
• 13 Paid Holidays annually, 14 on even numbered years
• Flexible Work Schedules (when available dependent upon position)
• 12 Weeks Paid Parental Leave
• Deferred Compensation Program - A supplemental retirement plan
• Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
• Federal Public Service Loan Forgiveness Program eligibility
• GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans
• 5% Salary Differential for Bilingual Positions
• Commuter Savings Program (Chicago only)

For more information about our benefits please follow this link: 

APPLICATION INSTRUCTIONS

Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so. 

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the homepage in the blue ribbon. 

Non-State employees should log in on the using the “View Profile” link in the top right of the homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the for State employees and review the 

Non-State employees: on – click “Application Procedures” in the footer of every page of the website.

State employees should include temporary assignment in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section.

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

• donotreply@SIL-P1.ns2cloud.com
• systems@SIL-P1.ns2cloud.com

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