Job Description

Company Description

Currence Physician Solutions is at the forefront of providing specialty revenue cycle management services for medical practices nationwide. With a strong commitment to obtaining maximum reimbursement and collections management, Currence Physician Solutions has established itself as a trusted partner in physician practice management for over 40 years. We empower physicians and healthcare executives with financial insight, ensuring that we are a strategic resource to our clients by providing best-in-class customer service, delivering healthy financial margins, beating industry benchmarks, and achieving a long-lasting impact on their bottom line.

Role Description

We are currently seeking a dynamic and detail-oriented Medical Biller/Follow-Up Specialist to join our team. The successful candidate will be responsible for various aspects of revenue cycle management, particularly focusing on follow-up activities related to denied, delayed, or unpaid claims. As part of a three-member team, you will diligently pursue outstanding claims, utilizing our proprietary system to track accounts through different stages of the collection cycle. This role involves making calls to insurance companies to follow up on outstanding claims, as well as appealing denied claims by providing necessary documentation such as medical records. Additionally, you will assist patients with billing inquiries, answer patient emails, and handle other follow-up steps as needed.

Key Responsibilities

• Communicate effectively with patients and insurance companies.
• Demonstrate patience and persistence in resolving billing issues.
• Utilize knowledge and experience in medical billing, especially in follow-up processes.
• Navigate eClinicalWorks, EPIC Resolute, and Advanced MD efficiently.
• Proficiently use Office 365 applications for daily tasks.
• Work with various insurance portals, including Availity, RealMed, and Change Healthcare.
• Ensure timely follow-up on denied, delayed, or unpaid claims.
• Collaborate with offshore follow-up team members effectively.
• Demonstrate strong teamwork and coordination skills.
• Meet gross collection ratio targets and contact patients with high outstanding balances.
• Maintain up-to-date knowledge of regulatory changes impacting billing and follow-up.

Qualifications

• Strong communication skills and fluency in English.
• Friendly and patient demeanor when interacting with patients and insurance companies.
• Persistent approach to resolving claims and ensuring payment.
• Knowledge and experience with eClinicalWorks; familiarity with EPIC Resolute and Advanced MD is advantageous.
• Proficiency in Office 365 applications (Word, Excel, Outlook).
• Experience working with portals such as Availity, RealMed, Change Healthcare, and other insurance portals.
• Minimum of 5 years of experience in medical billing, with at least 2 years specifically in follow-up responsibilities.
• Previous experience in a billing company is highly desirable.
• Ability to work on-site at the office in Skokie, Illinois, for 40 hours per week.
• Associate or bachelor’s degree required.

Preferred Qualifications

• Certification in medical billing or coding (e.g., CPC or CPB certification).
• Strong analytical and problem-solving skills.
• Familiarity with denial management strategies and payer regulations.
• Experience with data-driven performance tracking.

Compensation

• Pay: $20.00 - $24.50 per hour, commensurate with experience.
• Expected Hours: 40 per week.

Why Join Us?

• Be part of a team with over 40 years of excellence in revenue cycle management.
• Opportunity to work in a collaborative and supportive environment.
• Direct impact on the financial success of medical practices nationwide.
• Access to professional development and learning opportunities.

Benefits

• Competitive salary.
• Medical, dental, and vision insurance with a generous company contribution.
• 13 paid holidays plus PTO.
• 401(k) plan with up to 3% company contribution.
• Short-term, long-term disability, and life insurance paid in full by the company.
• Referral program.
• All the technology needed to be successful in the role.

Schedule

• Monday to Friday.
• In-person work at our Skokie, Illinois office.

If you are passionate about revenue cycle management and thrive in a fast-paced environment, we encourage you to apply.

Please direct all questions to careers@medcurrence.com , and someone from our team will be in touch. We thank you for your interest in joining our team and look forward to hearing from you.

Job Type: Full-time

Pay: $20.00 - $24.50 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends
• Overtime

Work Location: In person

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