Guest Service Agent Job at Hilton Mystic, Mystic, CT

Wi96d0VEYk96SllXWjFkbzJtV2NMUlgvdkE9PQ==
  • Hilton Mystic
  • Mystic, CT

Job Description

We are looking for friendly and welcoming individuals who excel in customer service! If this sounds like you, apply to be our newest guest services agent! Benefits

  • Competitive compensation
  • Professional development and growth
  • Paid personal and vacation time
  • Company-sponsored medical plans including health insurance, dental, vision, life,
  • 401k retirement plan
  • Go Hilton Team Member Travel Program
Compensation: $17.00 Who this Job Will Job Appeal To * This position is perfect for people that love to provide excellent customer service. The Ideal Candidate for this Position * Friendly, outgoing, individuals that possess outstanding guest service skills. Also must have a pleasant, well-groomed appearance, basic computer skills, ability to work in a fast-paced environment with frequent interruptions, ability to stand and move about for extended periods, ability to read and write and perform basic math, and an ability to remain calm in stressful situations. What You Will Be Doing * Answering phones, greeting guests, checking guest into and out of the hotel, acting as cashier, taking reservations, responding to inquiries, providing information about the hotel and local area. Must be willing and able to work a flexible schedule that will include weekends and holidays. Who You Will Be Working With * The front office is staffed by Guest Service Agents, Assistant Front Desk Manager and Director of Operations. You will also closely interact with housekeeping staff, maintenance, and food and beverage staff. Job Description * Maintain high quality service to guests and potential guests through various experiences such as check-in, check-out, billing, anticipating and responding to guest needs and requests, maintaining effective communication with guests and co-workers throughout the resort, listening to comments, criticism and feedback from guests and taking appropriate action. Job Requirements
  • High school diploma or equivalent required, college degree preferred.
  • Minimum one year hotel front desk or related experience preferred.
Distinctive Hospitality Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Job Tags

Holiday work, Full time, Local area, Flexible hours,

Similar Jobs

SEEK Careers Staffing

Powder Coat Hanger Job at SEEK Careers Staffing

 ...Powder Coat Hanger Do you enjoy working in a team and imagine yourself staying busy while working? If you enjoy working with metal parts and like attention to detail, then you will love working here! Position Parts Hanging Job Location Sheboygan, WI... 

Get It - Real Estate

Mortgage Underwriter - Remote Job at Get It - Real Estate

We are seeking a diligent and motivated Mortgage Underwriter to join our team. If you have a passion for delivering superior customer service...  ...reasons for approval or denial of loans in the loan file. Work remotely, with potential office visits as needed based on business... 

Dignity Health

Medical Surgical Trauma ICU Nurse Job at Dignity Health

 ...mission of healing through humankindness.The Medical / Surgical / Trauma ICU DEPARTMENT at Dignity Health St. Joseph's Hospital and...  ...consists of 32-beds and offers an exciting challenging opportunity for nurses to care for the very highest acuity patients in a 1:2 or 1:1... 

Gray Tier Technologies

Information System Security Officer (ISSO) NIST RMF ATO Job at Gray Tier Technologies

 ...Institute of Standards and Technology (NIST) approved cyber society, information assurance (IA) architecture, policies, programs, standards,...  .... Primary Responsibilities: ~ Establish and implement security procedures and practices in support of Customer goals and... 

Teleperformance USA

Bilingual Canadian French/English Customer Expert- Work from Home Job at Teleperformance USA

 ...*Engage in consumer communication through calls, live chat or email to answer questions, solve...  ...Suite Experience preferred**+ **Call center, voice, chat and email communication experience...  ...work prioritization skills****Work from Home Requirements:**+ **Internet Requirements:...