Job Description
Description Tanner Clinic has an immediate opening for a Clinical Systems Specialist.
Location: Layton, Utah
Hours: Full-time
Essential Job Responsibilities - Provide EMR and/or EPM expertise in order to optimize the efficiency for the end users and streamline the clinicians' workflow.
- Assist in the development of user guides, best practices and reference materials that are relevant to the practice.
- Assist in the development and maintaining of auditing reports to assess compliance to best practices.
- Provide troubleshooting related to individual end-user issues.
- Participate in the system testing process for new functionality or application upgrades.
- Collaborate regularly with staff and leadership on ways to achieve more efficient, effective and applicable workflow and outcomes.
- Stay up-to-date on application releases and enhancements.
- Provide system administration and file maintenance support.
- Participate in all application upgrades, fixes, and enhancements (software and hardware related).
- Some cross-training with EPM and/or EMR will be required.
Requirements Education: - High school diploma required
- Bachelor's degree in a related field or equivalent experience preferred
Experience - Minimum of 2 years experience using NextGen EMR and/or EPM.
- Proficient with electronic health record systems (clinical or practice management) in a healthcare setting with an excellent understanding of clinical language.
- Must understand clinical or support work flow, applications, and procedures.
- Must have the ability to function independently with minimal supervision and manage multiple tasks and timelines.
- Strong interpersonal and communications skills, including the ability to work effectively with physicians and clinic staff.
- Must be able to communicate effectively with patients, physicians, and staff.
- Strong customer service skills.
- Become NextGen certified and maintain certification.
- Experience developing training materials (printed and/or video) is a plus.
Other Requirements - Regular and reliable attendance is an essential function of the job
Knowledge Performance Requirements: - Extensive knowledge of EMR and practice management applications.
- Knowledge of trouble-shooting techniques.
Skills - Skill in assisting a variety of users on computer applications and programs.
- Skill in effective interpersonal skills and customer support methods.
Abilities - Ability to clearly explain computer applications and programs in simple, user-friendly ways.
- Ability to effectively interact with all employees at all levels of computer understanding.
- Ability to be well organized and prioritize effectively.
Equipment Operated - Standard office equipment including computers, copiers, printers, telephones, etc.
Work Environment - Position is in a well-lighted office environment. Occasional evening and weekend work.
Mental/Physical Requirements - Involves sitting approximately 90 percent of the day, walking, kneeling, bending, or standing the remainder. May be required to lift up to 30 pounds.
Job Tags
Full time, Temporary work, Immediate start, Afternoon shift,